FAQ

Frequently asked questions before booking

Clear answers about times, location, parking, services and conditions, so you can book with fewer doubts.

Where is the hostal?

Hostal La Mexicana is at C/ Juan de Herrera 3, 3rd floor, in central Santander, on a pedestrian street near the Town Hall, the shopping area and Paseo Pereda.

What are the check-in and check-out times?

Check-in is from 2:00 pm and check-out is until 12:00 noon.

Can I arrive late?

If you're arriving when reception is closed, let us know in advance so we can explain how to access the building safely.

Where can I park?

The street is pedestrian, so cars cannot reach the door. There are public car parks nearby; Parking de la Esperanza is the most practical reference, five minutes on foot.

How do I walk from the station?

From the station area, head towards the city centre and the Town Hall area. The hostal is at C/ Juan de Herrera nº3, 3rd floor, on a pedestrian street, 50 metres from the Town Hall entrance.

Is there a discount for booking on the official site?

Yes. We apply a 10% discount on the public rate when you book directly through the official site, without going through a middleman.

What does the room include?

Every room has a private bathroom, smart TV, fan, hairdryer, daily housekeeping and high-speed Wi-Fi. Most rooms also have a desk.

Is there air conditioning?

We do not have air conditioning. Rooms have fans and heating in winter. The pedestrian street keeps traffic noise out.

Is there a lift?

Yes, the building has a lift.

How does the cancellation work?

The cancellation policy depends on the tariff, dates and conditions of the booking. Review it before confirming; it is always shown clearly before payment.

Do you offer breakfast?

We offer breakfast on request. Ask us when booking or on arrival to confirm availability.

Can I smoke?

No. Smoking is forbidden throughout the building.

What payment methods do you accept?

We accept credit and debit cards. Payment is processed via the official booking engine.

Are pets allowed?

We do not currently accept pets. If you have a particular case, contact us and we'll see what we can do.

Reserva directa

Reserva ahora desde la web oficial

Consulta disponibilidad en menos de 30 segundos, revisa las condiciones de tu tarifa y reserva directamente en la web oficial.

Sin intermediarios · Sin registro previo · Condiciones claras antes de confirmar.

En Santander centro

C/ Juan de Herrera nº3, 3º, Santander, Cantabria, España.

Wifi de alta velocidad

Conexión útil para trabajar, planificar la visita o desconectar.

Atención directa

Por correo electrónico, teléfono o WhatsApp y/o personal en recepción.

Mejor precio directo

Ventaja clara al reservar desde la web oficial.

WhatsApp